Welcome to PlayZoZo, a skill-based gaming platform operated by Epicturn Entertainment LLP ("Company," "we," "our," or "us"). By accessing or using our platform, you agree to abide by these Terms and Conditions ("Terms"). Please read these Terms carefully before using PlayZoZo. If you do not agree, you must discontinue use immediately.
1. Definitions
- “Platform”: Refers to PlayZoZo’s website and mobile application.
- “User”: Any individual accessing or using the Platform.
- “Games”: Skill-based games such as Ludo and Snake & Ladder available on PlayZoZo.
- “Wallet”: A virtual account where Users deposit and withdraw money for gameplay.
2. Eligibility
- Users must be at least 18 years old to participate in Games involving monetary transactions.
- Users must ensure their participation complies with all applicable laws in their jurisdiction.
- The Platform is not available in states where real-money gaming is prohibited, including Assam, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, and other restricted regions.
3. Account Registration
- Users must register with a valid mobile number and email ID.
- Users are responsible for maintaining the confidentiality of their account credentials.
- The Company reserves the right to verify User identity before permitting transactions.
4. Gameplay and Fair Play Policy
- Skill-Based Games: All Games on PlayZoZo are skill-based. The outcome depends on the User’s skill and not chance.
- Fair Play: Any form of cheating, multiple accounts, or game manipulation is strictly prohibited.
- Account Suspension: PlayZoZo reserves the right to suspend accounts involved in unfair practices.
5. Payments, Fees & Withdrawals
- Users can deposit money into their PlayZoZo Wallet via authorized payment methods.
- PlayZoZo charges a platform fee for hosting Games, which is displayed before joining a Game.
- Winnings can be withdrawn subject to KYC verification and may take up to [2] business days for processing.
- PlayZoZo is not liable for delays caused by third-party payment providers.
6. Responsible Gaming
- PlayZoZo promotes responsible gaming and encourages Users to set personal deposit and spending limits.
- Users can opt for self-exclusion to temporarily or permanently suspend their accounts.
- If gaming addiction is suspected, PlayZoZo reserves the right to restrict account activity.
7. Prohibited Conduct
Users must not:
- Create multiple accounts.
- Exploit loopholes or engage in fraud.
- Use unauthorized third-party software.
- Post offensive, defamatory, or illegal content.
8. Account Suspension & Termination
- The Company reserves the right to suspend or terminate accounts for violations of these Terms.
- Accounts that remain inactive for 12 months may be terminated.
9. Limitation of Liability
- PlayZoZo provides the Platform on an "as-is" basis with no warranties.
- Users participate at their own risk and agree that PlayZoZo is not liable for any financial losses.
- The Company is not responsible for technical errors, hacking, or unauthorized access.
10. Privacy Policy
- The Company collects and processes personal data as per its Privacy Policy.
- User data is not shared with third parties except as required by law.
- Financial transactions are secured and encrypted to ensure User safety.
11. Taxation
- Users are responsible for reporting and paying any applicable taxes on their winnings.
- The Company may deduct TDS (Tax Deducted at Source) as per government regulations.
12. Dispute Resolution
- Governing Law: These Terms are governed by the laws of India.
- Arbitration: Any disputes shall be resolved through arbitration in [City], India.
- Jurisdiction: Courts in [City] shall have exclusive jurisdiction.
13. Contact Information
For any queries or support, contact us at:
- Email: [email protected]
- Phone: [Support Number]
By using PlayZoZo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
